LegalZoom is an online company that specializes in providing a variety of legal documents and services to individuals and businesses. Their range of products include incorporation services, LLC formations, wills, and trademark registrations. The company was founded by experienced attorneys and is backed by sophisticated investors.  As a result, you can rest assured that you are working with a real company who is focused on serving their customers and their website process is really easy to use. 

Quality/Guaranteed Compliance. Legal Zoom does a large number of incorporations and LLC formations and they have very strict processes and systems to ensure that your filing is done properly. We ran several purchases through LegalZoom and they provided compliant formations every time and with turnaround times they state on their site.   While they offer a satisfaction guarantee, they do not offer a compliance guarantee which is why they did not get the top rating.

Customer Service.  LegalZoom has friendly customer-focused representatives available 5 days a week. While they scored favorably when it came to answering the typical questions asked by a new business customer, their level of expertise did not rate as high as some of the other incorporation services companies that specialize only in incorporations.  Still, they do have a solid understanding of the requirements and processes and can explain their pricing and product packages to you. They also rated very high in their desires and efforts to address customer needs.  The site offers an online status feature which is helpful to keep you updated during the order process.

Extras.  Incorporation and LLC packages from Legal Zoom include customized, basic governance documents for each entity which is a unique add on not offered by most other services. In the case of a corporation, these are the bylaws and the initial consent.  For an LLC, this is the LLC operating agreement. These are standard forms so be sure you make sure they are properly customized for your particular circumstances. 

Pricing.  The ECONOMY Package starts at $139 and includes everything needed to get your legal entity formed but the downside of the entry level package is that the turnaround time starts at 3 weeks and can be longer depending on your state. If you need faster turnaround, you need to get their highest package EXPRESS GOLD.  Express Gold will provide you with everything you need to get launched and operational as it does include other add-ons such as corporate seals and kits, certificates, EIN# obtainment and express filing and shipping.

Closing Comments.  LegalZoom is one of the most reputable online legal services companies on the Internet.  They have received many accolades from all the major newspapers and the business press.  If you go with Legal Zoom for your incorporation services provider, you will have a reputable, customer focused company behind you.  Plus, they can offer you other non-incorporation services as well such as obtaining trademark registrations for your brand and logo. They get a 4 start because as compared to a few other leading online companies, they do not specialize in just incorporation and LLC governance and so are one level down when it comes to the expertise, compliance guarantees and providing evidence that they are the most qualified when it comes to incorporations and compliance requirements..

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